Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
normch
New Member

Got error message " TurboTax - has encountered a corrupt or incompatible resource file you must reinstall turbotax". This is the second time. Why is this happening?

 
1 Reply

Got error message " TurboTax - has encountered a corrupt or incompatible resource file you must reinstall turbotax". This is the second time. Why is this happening?

Please contact our phone support team, as they will be better able to assist you with this issue. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/ . After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.