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brun18407
New Member

Hi, I can not start a new return, after selecting the option "myself" the brower goes back to the page asking how did I do my taxes last year, and gets stuck there.

1 Reply

Hi, I can not start a new return, after selecting the option "myself" the brower goes back to the page asking how did I do my taxes last year, and gets stuck there.

Please clear your browser cache (or use a different browser) and try again. If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608 for more help.