Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

Hi I filed - on april 19th payment cam eout of my account - cra didnt recieve my file and i had to pay again last night. please help

 
1 Best answer

Accepted Solutions

Hi I filed - on april 19th payment cam eout of my account - cra didnt recieve my file and i had to pay again last night. please help

If you didn't get a NETFILE confirmation number, then your return was not successfully filed.

Here is how to find out if your return was filed using NETFILE and received by the CRA: https://turbotax.community.intuit.ca/replies/2864697

 

To request a refund for TurboTax Online, please contact our phone support as they will be better able to assist you: https://turbotax.community.intuit.ca/replies/3152013


View solution in original post

1 Reply

Hi I filed - on april 19th payment cam eout of my account - cra didnt recieve my file and i had to pay again last night. please help

If you didn't get a NETFILE confirmation number, then your return was not successfully filed.

Here is how to find out if your return was filed using NETFILE and received by the CRA: https://turbotax.community.intuit.ca/replies/2864697

 

To request a refund for TurboTax Online, please contact our phone support as they will be better able to assist you: https://turbotax.community.intuit.ca/replies/3152013