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    prbednarz10
    New Member

    How do I download the software I purchased? I followed instructions but the request for the key does not pop up why?

     
    posted
    ‎October 30, 2019 11:01 PM
    last updated ‎October 30, 2019 11:01 PM
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    1 Reply
    TurboTaxJennifer
    Level 11

    How do I download the software I purchased? I followed instructions but the request for the key does not pop up why?

    It could be a pop-up blocker setting on your PC. If you cannot locate the issue, please contact our phone support team for assistance. Here's how:

    https://turbotax.community.intuit.ca/replies/3152013

    ‎October 30, 2019 11:01 PM
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