First, please verify this TurboTax FAQ to verify if your returns went through Netfile:
Then, you will enter your usual email and password used for your TurboTax account. We have included some images below. The first one is of the Return Manager with returns that have yet to be filed.
This next image shows when a return has previously filed and is now available for REFILE.
On the page in TurboTax that lists all of your tax returns, the ReFILE button appears only next to tax returns that are eligible for the ReFILE service.
We guide you through the steps necessary to make changes to your previously filed tax return and submit using ReFILE.
Restrictions: You can use ReFILE to submit only certain types of changes to your tax return. Some situations exclude you from using ReFILE. For more details, visit CRA’s page on conditions and exclusions for using ReFILE.
Thank you for using TurboTax.
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