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How to contact the TurboTax support I'm paying for?

So I just filed my taxes, and was forced to sign up for a $90 TurboTax Premier program that promised live support, as well as having to pay $50 to file state taxes, which was advertised as free. On top of this, my state  was over $400. I am now out over five hundred dollars, which is more than I even spend on groceries for several months, I am not wealthy, so I'd at least appreciate talking to an employee of this idiotic service since I was told I'm paying for that service. However, when I go to the Support, all I get is this, which is no more than a message board of equally clueless and frustrated people such as myself. So is the support available or are we all equally boned?

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How to contact the TurboTax support I'm paying for?

 Your question has been posted in the TurboTax Live Community for Canada. For enquiries on U.S. matters, please contact them directly.

 

US Live Community Support