3611351
Discuss
Discover
  • Community basics
    • Support
  • TurboTax™
    • TurboTax.ca
    Open TurboTax

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Close icon
    Do you have a TurboTax Online account?

    We'll help you get started or pick up where you left off.

    Yes No
    cancel
    Turn on suggestions
    Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
    Showing results for 
    Search instead for 
    Did you mean: 
    Announcements
    Find CRA error Netfile information >> HERE!
    PRossy
    New Member

    I already purchased my Turbo Tax for 2024. Why is the system asking me to pay again?

     
    posted
    ‎March 30, 2025 9:36 AM
    last updated ‎March 30, 2025 9:36 AM
    0
    1
    371
    Reply
    1 Reply
    TurboTaxAniqua
    Moderator
    Moderator

    I already purchased my Turbo Tax for 2024. Why is the system asking me to pay again?

    Is this a retail purchase? Did you purchase an Online edition or a Desktop edition?

     

    Thank you for choosing TurboTax.

    ‎March 30, 2025 1:25 PM
    0
    364
    Reply

    Unlock tailored help options in your account.

    Related Content

    vada28
    angeline-sasha-marie
    zack14
    taxesredkoop
    jolleygoodtables