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    cvaljh
    New Member

    I'm trying to access my 2017 return but it keeps timing out after telling me its "loading information" what can I do?

     
    posted
    ‎October 30, 2019 7:49 AM
    last updated ‎October 30, 2019 7:49 AM
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    2 Replies
    TurboTaxBrenda1
    Level 15

    I'm trying to access my 2017 return but it keeps timing out after telling me its "loading information" what can I do?

    We are aware of this issue- it should be fixed now- Please try again. Be sure to update your software.

    ‎October 30, 2019 7:49 AM
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    lmayhue
    New Member

    I'm trying to access my 2017 return but it keeps timing out after telling me its "loading information" what can I do?

    i am having the problem - online Feb 28 @ 2:25 PM
    ‎October 30, 2019 7:49 AM
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    794
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