I bought TurboTax Desktop Premier but for some reason it seems to be an online version and I don't know who to contact
Can you clarify why you think it is an online version? Did you download TurboTax Premier from here? This year TurboTax Desktop will ask you to sign in or create an account.
I bought TurboTax Desktop Premier but for some reason it seems to be an online version and I don't know who to contact
I had the same problem. I had already opened an on line account but I decided I wanted the desktop version. I could not access the Desktop version. TT kept sending me to the On-line version. I called TT. It took an agent 30 minutes to fix it. He said I was lucky. It took him over an hour with others who had the same problem. Inuit should fix this problem.
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Sign In
Canada (English)
EN
