Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I don't want to use TurboTax Live Assist & Review Deluxe as i can't apply my license to it (which was not made clear to me at the time I clicked on it)?

How do I opt out of TurboTax Live Assist & Review Deluxe after completing the return?
1 Reply

I don't want to use TurboTax Live Assist & Review Deluxe as i can't apply my license to it (which was not made clear to me at the time I clicked on it)?

Unfortunately, once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features. You would need to create a new return to go back to the original product. 

 

To start a new return, select “Start a New Return” from under “My Returns” in the top left corner. Once you have started your new return, you can select “View All Returns” from under “My Accounts & Returns”. Then delete the unwanted return by clicking the small Trash Can next to it or “Delete” under the return’s name.