I filed using Turbotax for tax year 2021. I'm trying to file taxes for 2022. Why can't I locate and pull data from my 2021 taxes?

[bcprosperity001]

I've tried several methods and have been unsuccessful so far. Here are the websites I've logged into in order to retrieve my 2021 taxes:  
-https://turbotax.intuit.ca/tax/software
-ww1.2021.turbotaxonline.intuit.ca,

[TurboTaxBrenda]

Here is a TurboTax FAQ on how to find your filed return. 

Use the credentials you used to sign in to your TurboTax Online account when you filed your 2021 tax return.

Thank you for choosing TurboTax.