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I have been using turbotax online to file my returns since 2020. When I logged in into 2022, I am NOT able to jumpstart from previous year 2021. What should I do?

 
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I have been using turbotax online to file my returns since 2020. When I logged in into 2022, I am NOT able to jumpstart from previous year 2021. What should I do?

We are currently having an issue with not being able to carry forward prior years’ tax information to a new return. Our product development team is working on resolving this issue and will have it resolved ASAP.

 

We apologize for the inconvenience.

I have been using turbotax online to file my returns since 2020. When I logged in into 2022, I am NOT able to jumpstart from previous year 2021. What should I do?

The issue has been resolved. You should now be able to transfer your 2021 TurboTax Online return into 2022. 
Thank you for your patience.