I have down loaded turbo tax. but it never asks for the licence code. I have used turbo tax be fore and have not had this problem. what do i do.?

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I have down loaded turbo tax. but it never asks for the licence code. I have used turbo tax be fore and have not had this problem. what do i do.?

Does the program just open without having you enter a code?

I have down loaded turbo tax. but it never asks for the licence code. I have used turbo tax be fore and have not had this problem. what do i do.?

Dear turbotaxSusan

No. The program does not open. I will admit that I am not computor savvy.

I am trying now to get TT going.

I have down loaded turbo tax. but it never asks for the licence code. I have used turbo tax be fore and have not had this problem. what do i do.?

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.