Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 

I have used TurboTax for years. Have an account. When activation code entered, 'Your Turbo Tax Deluxe licence can't be transferred to another account.' What now?

I used same user name but changed my email.  Same phone #.  I did not think I was transferring to another account??
1 Reply

I have used TurboTax for years. Have an account. When activation code entered, 'Your Turbo Tax Deluxe licence can't be transferred to another account.' What now?

Please contact our phone support team at 1-888-829-8608 as they will be better able to assist you.