I installed TurboTax 2024 on two computers last year, but when I try to access it this year it says I exceeded the activation limit. How can I access last year return?

[user17737840556]

Do I need to reinstalle?

[TurboTaxAniqua]

Each license code for TurboTax Desktop permits three installations. Your installation may occasionally be reset by Windows updates. The software TurboTax is backwards compatible. You can open, view, and print files from 2024 without activating the previous software if you use the most recent version (2025).

To access your 2024 TurboTax return despite activation limits, open your TurboTax 2025 software, select "Open Tax Return" from the File menu, and browse for your 2024 return .tax2024 file; newer versions can typically load older files. Alternatively, locate the file directly in your Documents folder.

Get in touch with our phone support if you require any additional help. They are open from 9 a.m. to 12 a.m. seven days a week.

Thank you for choosing TurboTax.

[Alberta68]

I recently purchased a new PC and I am trying to view information from TurboTax 2024 but it indicated my activation limit is reached. Is there any way I can go back into TurboTax 2024 details without purchasing that year again? I called customer support and I was told I cannot install TurboTax on my new PC if the activation limit was reached and I would need to purchase again. The only other way to look at the 2024 information was to review the PDF but there was no option to look at 2024 through the program without another purchase. Any help would be greatly appreciated. 

[TurboTax_Susan]

@Alberta68 

No. you can't open a .tt24 file with out having the program installed to open it, which means getting a licence.

[Alberta68]

Hi,

Thank you for the reply. To confirm, I would need to purchase TurboTax 2024 again to gain three more activations even though I already made the purchase last year? Is that correct?

Thanks again.

[TurboTax_Susan]

@Alberta68 Yes, that's correct.

[Alberta68]

Thank you.