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I'm retired and have one number to enter, yet TT has determined that my return is not simple and I need to upgrade. Why? It is a T4 number. What is not simple?

I have used this filing system for 5 years and have not needed an upgrade.
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I'm retired and have one number to enter, yet TT has determined that my return is not simple and I need to upgrade. Why? It is a T4 number. What is not simple?

The T4 slip can have things on it that are not supported by the Free version. Also, if you transferred your information from last year, you might have brought over something that is also not included in TurboTax Online Free.

 

This TurboTax page has a list of what is include in TurboTax Online Free: https://turbotax.intuit.ca/tax/filing/free