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    antillesblue5
    New Member

    I need to create a new return for 2020 but I am not permitted access to the 202 turbotax I purchased?

     
    posted
    ‎March 11, 2024 1:08 PM
    last updated ‎March 11, 2024 1:08 PM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    I need to create a new return for 2020 but I am not permitted access to the 202 turbotax I purchased?

    Can you please provide more information about your problem? What is the exact error message that you are getting?
     

    Are you using TurboTax CD/Download or TurboTax Online?
     

    ‎March 11, 2024 1:35 PM
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