I paid for the service but why there is still asking for payment and dose not show of the file which I completed. Please help me it's very annoying
You may have started a new return at some point, and now you may not be able to get to your original return – which you have paid for and completed.
Try clicking on the "My Accounts and returns" in the left-hand vertical nav. And then "View all tax returns".
You will see a screen that shows you if you have started multiple returns using the same account. See example screenshot. The paid and completed return you're looking for may be there. Hope this helps.
I paid for the service but why there is still asking for payment and dose not show of the file which I completed. Please help me it's very annoying
We're sorry to hear you are having this issue. To help you we will need more information. Therefore, could you please meet us by private message on Facebook or Twitter to see how we can help you further?
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.
Sign In
Canada (English)
EN
