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jgwill71
New Member

I pressed the wrong package icon and was billed.

I purchased the Standard online package and when I completed taxes for filing I pressed the premier icon and was billed on my visa. Can you correct my mistake and credit me ?

1 Reply

I pressed the wrong package icon and was billed.

You should contact our phone team and they can verify your payment and refund you the difference. 

Here’s how to reach us: https://turbotax.community.intuit.ca/replies/3152013