I purchased a copy of TurboTax from Costco and they sent me a link to download the software with an activation code. I completed my return using your online version. How can I get a prepayment code to submit my return?

[TurboTaxTara · Accepted solution]

The codes for TurboTax CD/Download and TurboTax Online are not interchangeable.

Pay for your return as prompted in TurboTax Online and then call us for a refund on your TurboTax CD/Download purchase: https://support.turbotax.intuit.ca/contact/