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I purchased assist and review and booked appointments. How do I change or cancel these?

When I go to the Assist & Review link in the program it just offers to purchase again
5 Replies

I purchased assist and review and booked appointments. How do I change or cancel these?

Are you using TurboTax CD/Download or TurboTax Online?

I purchased assist and review and booked appointments. How do I change or cancel these?

I have the cd on my laptop and purchased this during login

I purchased assist and review and booked appointments. How do I change or cancel these?

Have you tried clicking the link in the left side menu under "Review"?

I purchased assist and review and booked appointments. How do I change or cancel these?

Yes, it just asked me if I want to purchase it

I purchased assist and review and booked appointments. How do I change or cancel these?

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.