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I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?

There have been changes made to TurboTax Online. Please see these TurboTax FAQs for more information: Why did I have to upgrade my TurboTax Online edition?

 

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Frank116
New Member

I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?

I understand but I purchased the 8 returns at costco based on all the previous years experience and now they are unusable and cannot be refunded simply because I have T5s and T5008 in my returns...

 

I wish I would have known that turbo tax had changed their pricing structure beforehand.

I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?

Thank you for your feedback, we value your opinion and will share this information with the proper TurboTax team. The software can still be used with an upgrade when needed. If you wish to apply for a refund, please see our TurboTax FAQ: How do I get a refund for a TurboTax product? Please make sure to choose From another retailer.

Thank you for choosing TurboTax.

I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?

I  have same situation as Frank. I have always used the Deluxe version from Costco and have never had any issues filing T5013 or T5008. This year it will not let me go any further until I upgrade. This is a money grab as now I have to pay double. So I guess I will go back to paper form as your program offers nothing to the consumer except more money out of their pocket. Why did you have to make these changes?

I purchased Turbo Tax Deluxe (8 Returns). Why does Turbo Tax state that there will be an additional cost of $42 for my and my spouse's tax returns?

Thank you for your feedback. If our software detects that your tax situation requires expanded coverage, we'll prompt you to upgrade to a version that supports the forms you need so that we can maximize your credits, tax deductions and ensure you file an accurate return.

 

Thank you for choosing TurboTax.