I purchased TurboTax Standard Online 2017 for $33.58. TN 03801S. When I try to file, I can only enter one Prepayment Code and I am being asked for an additional $11.99.

[krowan54]

I have purchased two copies of TurboTax but am filing returns for myself and my wife.

[TurboTaxSusan]

Here is some information about pre-payment codes and spousal returns: https://turbotax.community.intuit.ca/replies/3236441

Here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900