Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
pbartko
New Member

I recently purchased TurboTax Standard 2023 online, but cannot download it onto my computer. My computer is running Windows 7. Is there a way to get a refund?

I did not realize I needed a newer operating system. Would the download I purchased work on a Mac computer, or is that another download?
1 Reply

I recently purchased TurboTax Standard 2023 online, but cannot download it onto my computer. My computer is running Windows 7. Is there a way to get a refund?

Unfortunately, TurboTax download is not compatible with Mac. You would need to use TurboTax Online. 

I have processed your refund, it will take 2-3 weeks to appear on your credit card.

 

Thank you for choosing TurboTax.