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u8mydst
New Member

I started a return with live assist & review option and i never used it and dont need it. i would like to just pay for basic version but it wont give me this option?

 
1 Reply

I started a return with live assist & review option and i never used it and dont need it. i would like to just pay for basic version but it wont give me this option?

Unfortunately, if you have accepted the Live Assist & Review option you cannot remove it, your only option is to start a new return.

 

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