Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
jenicek49
New Member

I've bought and tried Premier Online Edition by mistake. Is there any way I switch to a desktop version. I cannot access any TTax help. It used to be a decent comp...

This is so frustrating.  Probably my last year with them.  Can anyone help me with the transition to desktop version?
1 Reply

I've bought and tried Premier Online Edition by mistake. Is there any way I switch to a desktop version. I cannot access any TTax help. It used to be a decent comp...

You will need to purchase a desktop version and ask for a refund for your online version. 

 

You can contact our phone support for assistance at 10-888-829-8608.

 

Thank you for choosing TurboTax.