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mlpageau
New Member

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

 
7 Replies

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

Which version of TurboTax are you using - the Online or CD/Desktop?
mlpageau
New Member

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

I’ve downloaded the software from the Internet unto my computer. I thought I had saved my return but they’re not on my computer when I try to open returns it tried to open from my computer and it’s blank. I don’t how to print them I’ve tried everything in the software. Any help would be greatly appreciated. Thanks
mlpageau
New Member

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

It’s the Desktop version

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

Do the files that you are using end in .tt18? Are there .ttbk backup files with the same name? If there are you can try changing the .ttbk  to .tt18 and see if they contain any data.
mlpageau
New Member

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

They are .tt18
mlpageau
New Member

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

They are no .ttbk

I've filed my Return using TurboTax Standard Edition and I can't retrieve my Returns?

Please contact our phone support as they will be better able to assist you further with this issue: https://turbotax.community.intuit.ca/replies/3152013