I was supposed to receive a 20% discount on Turbotax fees, but they didn't show on my bill, is there any way to get this back?

[TurboTaxGinette]

Could could you please send us a private message with a screenshot of the email and also reply YES or NO to confirm that the email associated to this account is still valid?

[sandstrw33223223]

Sorry I cannot find the email, I must have deleted it. Guess I’ll have to pay full price.

Thanks for your help.