Hi,
Sorry for the inconvenience caused.
You have a space in your path to temp directory which causes an issue with the installation providing a dialog like what you see. This has been resolved in the latest release.
Please download and install the latest installer from https://turbotax.community.intuit.ca/questions/1364511-where-can-i-download-the-cd-download-edition-....
Hope this helps resolve the issue!
Please try uninstalling & reinstalling the program. Please make sure to use the download from our website to install, as the CD version has some issues that were patched in later updates.
https://turbotax.community.intuit.ca/replies/2647640
https://turbotax.community.intuit.ca/replies/3169457
If you are still having issues, please contact our phone support for further assistance: https://turbotax.community.intuit.ca/replies/3152013
This problem is back or never went away. No support available for people who work during business hours
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