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Is there something wrong with Auto-Fill? I can't download my forms from the CRA. TurboTax encounters an error. How do I get around this?

As my info downloads from the CRA, I either get a message saying "Oops, we encountered an error," or I get a message asking me to close my browser. I have tried on Safari, Chrome, IE and Firefox and they all give me error messages, or they freeze. Any ideas how to get around this? I meet all the system requirements listed on the CRA too. Thanks!
2 Replies

Is there something wrong with Auto-Fill? I can't download my forms from the CRA. TurboTax encounters an error. How do I get around this?

We're very sorry for the inconvenience.  Please contact our customer support using the following FAQ.

https://turbotax.community.intuit.ca/replies/3152013

wangze01
New Member

Is there something wrong with Auto-Fill? I can't download my forms from the CRA. TurboTax encounters an error. How do I get around this?

same problem, someone could give any suggestion?