Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
mikefv
New Member

My online basic program will not allow to upgrade to premium

my standard online 2022 program requires me to upgrade to premium. It doesn't allow me to prepurchase. It wont allow me to proceed without premium program. I am stuck at T5 form.
3 Replies

My online basic program will not allow to upgrade to premium

Basic and Standard are TurboTax CD/Download only products that don't exist in the Online version.

 

But assuming you mean that you are using Deluxe and it wants you to upgrade to Premier, then yes, you need to upgrade. The T5 is a Statement of Investment Income. Investment income is not included in Deluxe. You would need Premier or higher.

MaggieM2
New Member

My online basic program will not allow to upgrade to premium

I want to upgrade to the premium version, I am set up with the standard version.

How can I upgrqde?

 

My online basic program will not allow to upgrade to premium

@MaggieM2 If you are using TurboTax Standard CD/Download and you want to upgrade to Premier, select Help > Upgrade from the top menu.