My prior year tax returns are now missing! Each time I try to continue my already started return, it prompts me to log in and reset my password. What is happening?

[TurboTaxSusan]

Are you logging into the right spot? You can get to TurboTax Online 2019 via this link: https://ww2.2019.turbotaxonline.intuit.ca/

If you are still having this issue, please message us on social media or contact us by phone.

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

We are on Twitter at: https://twitter.com/messages/19496097-385034351