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My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

 
3 Replies

My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

Unfortunately, if the file didn't save properly and won't open, then you will have to start again.

 

FYI. TurboTax CD/Download has not generated *.ttbk backup files for several years. Only the *.ttxx file is created for a return.

My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

Que sera, sera. Thanks for trying.  The backup should be restored for the future.

Obep
New Member

My TurboTax Basic 2022 quit unexpectedly and will not recover my return from a backup supposedly saved on my PC. Do I need to restart from square 1?

I am not able to open the turbotax anymore after the upgrade. please help