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spin-1978
New Member

Am trying to netfile a return but file is locked. What can I do?

locked file
1 Reply

Am trying to netfile a return but file is locked. What can I do?

If you are trying to NetFile and your account is locked, it is because you tried more than 5 times. You will need to wait 24 hours and if still locked then contact the CRA to unlock it for you. Please be sure that your name, email and home address is exactly what the CRA has on file for you.

 

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