Cannot start turbo tax. Help?

[susieandfred]

cannot load the latest fix.

[TurboTaxSusan]

Please try uninstalling & reinstalling the program using the download from our website. It will not delete any of your saved returns.

[susieandfred]

I can do this but I no longer have my code. Help!

[susieandfred]

I still have the download file on my pc.

[TurboTaxSusan]

Yes, but the download you have on your computer doesn't have the latest updates which are in the download on our website. When you reinstall, you'll be asked to sign & and your code will be there.

[susieandfred]

Did not help me.

[TurboTaxAniqua]

Could you please provide us with more information so we can assist you in a better way? Are you getting any error message?