Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Find CRA error Netfile information >> HERE!

Cannot submit tax declaration

@Brian1953 All the locked forms will be unlocked and ready by the 20th of March, 2025, and you will be able to print/save/Netfile. We appreciate your patience.

Cannot submit tax declaration

It works! Thanks.

snoob
New Member

Cannot submit tax declaration

Is this happening again in 2026? Because I am having the same issue.

Cannot submit tax declaration

@snoob As per our FAQ, some forms are still being finalized. The ETA for all forms to be unlocked is early March 2026. 

 

 

 

pavichokche
Returning Member

Cannot submit tax declaration

It's now the middle of March. I am having the same issue, the Netfile option for Quebec is greyed out. Do you have any updates on this? Is there some way for me to be notified whenever this form is finalized so that I can file my taxes?!?

Cannot submit tax declaration

All forms are unlocked except for the Quebec form TP-726.7, which as per the FAQ will be available in early April.

 

If you are using TurboTax Desktop, please update your software. If you are in Quebec, go into Forms mode and look to see if any forms that you don't need are open. If you do see one that you don't need, choose Edit > Forms > Clear Current Form, then Edit > Forms > Close Unused Forms to get rid of it.

 

If you are using TurboTax Do It Yourself (Online), please clear your browser cache (or use a different browser) and try again.


 

 

pavichokche
Returning Member

Cannot submit tax declaration

The problem is that Turbotax keeps filling in the name and SIN on the TP-726.7 which we do NOT need. The form is blank/filled with 0's. I never indicated anything that relates to capital gains pertaining to selling a property, and yet this form won't go away.

I followed your instructions, but clearing the form does not remove the name and SIN, and closing unused forms does NOT remove the form. In fact, even if I override the name and SIN fields and empty them, the form still does not close. I still can't file our Quebec returns.

Cannot submit tax declaration

Can you please verify if you have any other forms that are open that you are not using?

pavichokche
Returning Member

Cannot submit tax declaration

Yes there are several other forms which seem empty or filled with 0's. I don't know when/why they were opened. None of them actually close using the 'close unused forms' function. It seems to do nothing.

 

EDIT: I found it. There was a form for flipped properties which was set to "No" at the top (I didn't buy or sell or flip anything last year) and somehow that cascaded into the unfinished (draft) form from the FAQ remaining open. Once I cleared and closed the other form the others disappeared and I can file now. Thank you!

Unlock tailored help options in your account.