The defect described below in Turbotax resulted in LINE 12 being $ 5,373.08 instead of the correct $ 620 resulting in an incorrect additional $ 1,200 refund - that is, the government paid an additional $ 1,200 too much to the taxpayer.
There is a defect (glitch) in the PREMIER edition of Turbotax software sold in Canada when using the detailed method of calculating the covid employment expense in FORM T777S in LINE 12. The defect is that TurboTax calculates the LINE 12 Amount, but, that is wrong, as the calculated amount must be done by the taxpayer and not by TurboTax software. The taxpayer then enters the taxpayer's calculated amount in LINE 12. The taxpayer calculates the Amount in LINE 12 using the government's method shown in the example at the bottom of page 2 of FORM T777S. That method partly uses the number of hours worked at home and no where in the software does it ask for that number. That number is taken into account by the method at the bottom of page 2 of FORM T777S. My point is that an ENTERED amount is not known to Turbotax, such as a person's work pension or marital status. LINE 12 is not known to Turbotax as it includes the number of hours worked per week at home and that varies among taxpayers. The defect can be avoided by using the government taxpayer's method of calculating LINE 12 Amount as shown in the bottom of page 2 of FORM T777S.
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