3256861

Hi, I already have an account unfortunately can't get thru the verification steps. I wanted the code sent to my phone but currently out of country and not same SIM card?

Should I create a new account then?

posted

1 Reply

Hi, I already have an account unfortunately can't get thru the verification steps. I wanted the code sent to my phone but currently out of country and not same SIM card?

If you have a Canadian/US address you can try using the Account Recovery form here: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/account-recovery-request/00/...