How do I recover a lost License Code after copying Turbotax to a new computer?

[TurboTaxBrenda]

Did you happen to get your license code?

[ygmyvr]

My licence code is rejected after a dozen attempts. Plse send replacement - need to file tax return. tx

[TurboTaxAniqua]

@ygmyvr I have sent you a private message please check your Community Inbox. Thanks 

[tedf]

How do I recover a lost License Code after downloading last years Turbotax to a new computer?

[TurboTaxAniqua]

@tedf I have sent you a DM; please check and respond. Thanks 

[doug-613]

I also have moved my TurboTax 2024 installation to a new computer and don't have the license code (found the box though). Can you help me recover or get a new license code?

thanks,

Doug

[TurboTaxBrenda]

Would you happen to have access to your old computer, which has the software?

[doug-613]

Yes I do have access to the old computer and in a pinch I could use it, but would much rather use the more secure Windows 11.

[TurboTax_Susan]

@doug-613 Open up TurboTax Desktop on your old computer, and then select View > Summary > Return Counter Summary from the top grey menu. Then on the Return Counter Summary pop-up, click the Details button. You should then see a list of Returns that you've done, with the Licence code next to them.