I bought the Turbotax 2025 but still not receive the activation code, what can I do? Thanks.

[TurboTaxAniqua]

I sent you an email with your receipt and the license code for TurboTax Standard 2025. If you cannot find it in your inbox, check the Junk/Spam folder.

Thank you for choosing TurboTax.

[KinFai]

Hi Can you send me the code again, please. I checked the Junk and inbox, both didn't receive it. would you please confirm the email address is "[email address removed]" thanks.

Thanks!

[TurboTaxAniqua]

I have resent you the receipt for TurboTax Standard 2025; please check your junk and spam folders. Please let me know if you have received it.

Thank you for choosing TurboTax.

[KinFai]

Hi There,

Still not received in both folders, not sure if the email address is wrong or blocked. Please advise if any other way to send me the code, please. how about text to my phone number? [phone number removed]. Thanks.

[TurboTaxAniqua]

It was resent to the email address you used to place the order. We don't have an option to send a text. I am sending you a private message. Please check your TurboTax Community inbox. 

[KinFai]

Finally received from the private message inbox. Thanks so much! But still don't know why cannot receive from my email. Anyway, thanks again!

[TurboTaxAniqua]

I am glad to hear that! I would suggest signing out and logging back into your email account; this may help.

Thanks for choosing TurboTax.

[KinFai]

Thanks dear!

[TurboTaxAniqua]

You're very welcome!