I just clicked the wrong button and it indicated I was going to get help from an expert for 79.99 and it would be added to me bill. I do not want this. please remove

[MagalieBo]

You are being charged because you added it to your return. Once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features, even if you didn’t use them. You would need to create a new return to go back to the original product.

To start a new return, select “Start a New Return” from under “My Returns”. Once you have started your new return, you can select “View All Tax Returns” from under “My Returns”, and delete the unwanted return by clicking the small Trash Can next to it.

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...

[MagalieBo]

You are being charged because you added it to your return. Once you have upgraded or added features to your TurboTax return, there is no way to downgrade or remove the extra features, even if you didn’t use them. You would need to create a new return to go back to the original product.

To start a new return, select “Start a New Return” from under “My Returns”. Once you have started your new return, you can select “View All Tax Returns” from under “My Returns”, and delete the unwanted return by clicking the small Trash Can next to it.

If you have TurboTax Live Assist & Review, here is how to talk to a Tax Expert: https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assi...