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    Find CRA error Netfile information >> HERE!
    Pussy12
    New Member

    Message from the CRA: CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

    What to do with this error Code 15
    posted
    Saturday
    last updated ‎September 27, 2025 4:45 PM
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    TurboTaxBrenda1
    Moderator
    Moderator

    Message from the CRA: CRA Result Code: 15 Your account is locked. If you need assistance, please contact us. contact us

    Contact the CRA so that they can unlock your account. Customer service: 1 (800) 959-8281.

    This means that you have tried multiple times to file your return without success- and it locked you out. 

     

    Thank you for choosing TurboTax.

     

     

    yesterday
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