Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
msims6109
New Member

Purchasing Turbo tax from Intuit's website

Hi,

 My son recently did his taxes using turbo tax purchased on the website. He had to use the deluxe version due to unemployment he had received. This cost him $40.00. For just the federal. Then when it came to needing the state they charged him another $40.00 for the state. This baffles me because I bought the same version from best buy and I received the federal, state and free Efile. Hold on it gets better when he E-filed they charged another $40.00 . He paid a total of  $120.00.  Has anyone else experienced this unexpected manipulation? In my opinion this is very sketchy business practices. 

1 Reply

Purchasing Turbo tax from Intuit's website

I believe you are referring to our American counterparts - please forward your concerns to them, using this link.

You are on the Canadian side of TurboTax (.ca), you will need to go to their site (.com)