Is the software suggesting you upgrade to Self-Employed software? TurboTax is taking extra steps to ensure you have access to the right tools and support specific to your tax needs.
When starting a new return, TurboTax will ask questions about your current tax situation. Based on your return's complexity, you could be directed to a different edition of TurboTax that has all the applicable forms. The product you used in prior years may no longer be available to you as it’s not the most effective solution for your needs.
If you've entered an amount from any of the boxes on the slips listed here, you have what the Canada Revenue Agency (CRA) considers to be self-employment or business income:
T4 slip: box 81, 82 or 83
T4A slip: box 20 or 48
T4A slip: box 28 and you selected Yes to the question Does the income declared in Box 028 consist of fees collected for services you provided? in TurboTax Online (needs to say NO to indicate no self-employment)
T3 slip: box 24 (foreign business income)
If you have an amount in any of these boxes, TurboTax will ask additional questions to report the income as self-employment/business income. You only need to answer basic information, such as business name and address (can be your own), industry code, and fiscal period (Jan 01 to December 31).
If additional help is needed, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact us please follow this link: Contact Us form.
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