They upcharge you for help but there is no one there who can help you and you can not reverse the charge to a normal 50$?

I just spent 240 instead of 100. Disappointed with the upcharge.

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They upcharge you for help but there is no one there who can help you and you can not reverse the charge to a normal 50$?

Can you please let us know what you mean that no one was there to help you?