When I attempt to access my account to use an activation code, it just returns to the starting screen. How do I enter an Activation Code with active account?

[nathanklatt]

Turbotax account sign in link is just a loop! When selected, it brings you back to the same screen rather than taking you to a sign in screen.

[TurboTaxGinette]

Have you already activated by going to turbotax.ca/activate? If yes, you are already activated and can enter here for your 2023 tax return.

Thank you for choosing TurboTax.