Open TurboTax
I bought and downloaded the TT Standard for 2025 on my W10 laptop. Laptop is a Surface 3 circa Dec 1 2019, so 6 years old. I opened 2025 Standard on my laptop and could choose W11 or W10, I chose W10.
My big worry is NETFILE not working. IF I do my whole Return and Netfile FAILS I'll be pretty ticked off, no more ticked off at Turbo Tax. If a problem arises I'll start over and use GENUTAX, it is a download, it is free (make a donation) and pretty easy peasy to use. I did my 2014 with Genutax and now I wish I hadn't switched to TT.
I just checked for updates for W10 and nothing was offered by MS and no info about extending to Oct 2026.
How do I get updates for W10 onto my laptop? Thanks
@louroberts This Microsoft page has information about Windows 10 Consumer Extended Security Updates (ESU): https://www.microsoft.com/en-us/windows/extended-security-updates?r=1
Thank you Susan.
In fact the ESU e 'offer' was in my Updates & Security but located in the menu on left side of screen and down the list a bit. I was looking for ESU around the W10 'Check for Updates' Button in the large area where W11 is always asking to be installed.
I Google found the same link and followed all the steps to ensure my W10 was ccrrect version etc etc
Now the W11 'Install' is 3 times larger, a lovely banner which I'll still IGNORE. At least EU allows me to use my already purchased TT Standard PC Download package for 2025. Plus this gives me time to research a new W11 laptop so I'm ready for TT 2026! 😉
I hope others here will check their Settings for Updates & Security for this ESU.
Lots of feedback regarding the Windows 10 / 11 issue confirming That Windows 10 is acceptable for 2025. Now the System Requirements on the Download page has been updated to read:
Operating systems
Windows 11 or later (Windows 7, 8 and 8.1 are not supported). NO mention of Windows 10!!!!
Why can't TurboTax get its act together and stop spreading confusion
@JOCAR, I appreciate your feedback, and it has been noted. I forwarded this to the appropriate department so that it can be updated on our website.
To clarify, TurboTax 2025 can be installed on either Windows 10 or Windows 11, but we recommend using Windows 11.
I may have to use another Tax Program after 10 years using TT. I have to buy a new Laptop in order to have W11 because I can't upgrade to W11 on my 6 year old laptop. I'm 80 and don't need the aggravation and FEAR of learning W11.
I'm praying TT2025 and NETFILE will work smoothly this year. As for 2026 tax year, I may go back to GENUTAX, one I used before TT. It is FREE but users typically make a donation.
One last comment, I've started my 2025 by entering medical expenses. It is PAINFUL process! One enters the total cost, enter the re-imbursement. What is missing on this SCREEN is the difference between the total cost less the re-imbursement. One has to click on DONE and that's where I can see IF the amount I actually paid is correct. IF it doesn't match my spreadsheet then I have to EDIT the entry and make the correct. IF the amount I paid (claiming) was on the original screen where I enter the total cost and the re-imbursement. IF I made a mistake here I should know it immediately and after selecting DONE and then seeing there's an error. I had to check every single entry before moving on to entering the next medication 20 times.
Thanks
@louroberts I will pass on your comments & suggestions to our product development team. Thank you for your input.
Regarding the medical expenses - You can group together your expenses - ex: If you went to the pharmacy on June 17 and got a prescription for $100 and another one for $50, you can just enter $150 for prescriptions. Or you can enter the total amount of your medical receipts instead of entering them one at a time if you know that they all fall within the 12 month claim period that you intend to specify.
Also, you don't have to use the "less: reimbursement:" box. If you already have a spreadsheet that shows you what the medical expenses were after you were reimbursed, you can just put that in the "Amount" box. Ex: if you paid $300 for a dentist visit, but your insurance reimbursed you $200, then you can just enter the $100 you paid out of pocket as the amount of medical expense.

Thank you very much Susan. Great time saving tips. I've completed my medical entries for 2025. I sure wish I'd asked abut this a few years ago!
Susan I just did a test in my Return for 2025, I can put in the name of the med, provider, and just the amount I paid in the Amount box and ignore Reimbursement box.
BUT if I'm going to put in the TOTAL I PAID, what goes in the boxes:
* Description of Expense: ?
* Date (ddmmyy) 12 month period already declared and this date box is only for one date
* Name of Patient: me
* Who Were Payments Made To: Might be 3 different pharmacies or optometrist, Amazon, etc
* Amount: What I actually paid, got that
* Less Reimbursement: I IGNORE
Thanks, sure wish I knew this 2 days ago 😉
kayecelestehamilton
New Member
michel-leclair1
New Member
GaryGasp
New Member
david
New Member
user17612735241
New Member
You have clicked a link to a site outside of the TurboTax Community. By clicking "Continue", you will leave the Community and be taken to that site instead.