Unfortunately, once you have upgraded, you cannot return to the lesser version. You will need to start a new return by choosing the right product from the TurboTax array of products.
You might have upgraded the TurboTax that you used.
When you add a service or upgrade your return, you get a pop-up with this message:
- You've agreed to upgrade to [Product Name] for the primary return.
- You will not have to pay until you're ready to file.
- If you've already paid for this return, then you will only be charged the difference between the new price and what you've already paid.
- Please note that any interview bookmarks that you've added will be deleted after this upgrade.
- Once you have chosen to upgrade to [Product Name] you cannot go back to your previous version of TurboTax.
Then you can click OK or Cancel. So, you have the opportunity to decline if you accidentally click the button on the TurboTax page.
If you require further assistance please contact our phone support team or contact us directly on Facebook or Twitter.
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