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alionka21
New Member

Revenu QC is asking me to resubmit my taxes. Why did I have to pay for an upgraded package where they guarantee to help me after if now I can't get any help to refile?

During the Turbotax submission for 2021, I paid for the more expensive package which was said to provide assistance if ever there's a review. Turbotax's forms did not ask me to put the gains or losses for cryptocurrencies for 2021 in a separate line. So I had combined all of my losses and gains in the same total, and then used the overall capital losses to deduct from my previous years of capital gains. And now, I just received a letter from RevenueQC that I need to submit the cryptocurrencies on their own. How do I get assistance from Turbotax to make sure I adjust the correct lines in my taxes?
1 Reply

Revenu QC is asking me to resubmit my taxes. Why did I have to pay for an upgraded package where they guarantee to help me after if now I can't get any help to refile?

In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. 

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