Starting with TurboTax Desktop 2023, your TurboTax Desktop license code will be linked to a single account. This means that during installation of TurboTax Desktop 2023 & 2024, you'll be required to login or create an account before entering your license code to access the software. When you enter the license code it will become linked to your online account. In the event that you want to install TT Desktop on another computer (up to 3 allowed), you’ll have to login with the same account on each computer to use the license code. Once you login during installation, you’ll stay logged in for 14 days.
We believe this change will benefit our customers in the following ways:
- Peace of mind knowing you are purchasing a legitimate product.
- Ability to retrieve your license code from your online account in the case of loss.
- Helps prevent others from stealing your code.
- Ease of installation on multiple computers as the code is already there when you login.
- You'll stay logged in for 14 days, speeding up several actions that would require a separate login each time (i.e. add-ons, buying more returns).
Your TurboTax Desktop returns, and tax return information is NOT stored on our servers, so family or friends who are using your licence on different computers will not have access to that information through your account.
If you would like to review the TurboTax Desktop 2024 Software End User Licence Agreement, you can do so here: https://turbotax.intuit.ca/ty24/eula/ttd
Thank you for choosing TurboTax.
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